The Fair Work Ombudsman (FWO) has asked consumers to consider the real price of cheap food after recovering $746,203 in unpaid wages for almost 400 workers including migrants in recent blitz of sushi restaurants.
The FWO has audited 45 sushi businesses in NSW, Queensland and the ACT, finding widespread non-compliance with workplace laws which has resulted in legal action against six businesses. It found of all the audits conducted, 39 businesses committed workplace law breaches, which equates to a non-compliance rate of almost 90%. 37 businesses were found to have underpaid staff, while 29 had breached record keeping and payslip laws.
Some of the workers were Korean nationals in Australia on working holiday visas, paid a flat rate that led to the underpayment of various loadings and leave entitlements.
Ombudsman Sandra Parker said the compliance activity followed “increased requests” for assistance from vulnerable workers in sushi outlets.
“While the Fair Work Ombudsman never excuses employers who underpay their workers, we know that labour represents a significant cost in the food industry,” Parker said in a statement on Tuesday.
“Although everybody loves cheap sushi, perhaps we should ask ourselves — is what I’m paying enough to cover workers’ minimum wages and entitlements?”
Nine infringement notices were issued, with total fines of $17,850, alongside 15 formal cautions and six compliance notices. In two of the six cases, the FWO has taken to court following the blitz, the Court has ordered penalties of $136,250 in relation to the underpayment of young Korean workers and the use of false records.
Three other cases, some of which involve young migrant workers, remain before the Court.
Athena Koelmeyer, managing director at Workplace Law, says the sushi-specific blitz indicates the FWO’s approach to cracking down on underpayment in the fast-food sector is evolving.
“It is indicative of the approach the FWO is going to take where they detect, through their fairly rigorous data collection and analysis … a spike in relation to a particular industry,” she tells SmartCompany.
The FWO appears particularly focused on vulnerable migrant workers, and in this case, found employers had underpaid them by utilising a flat rate, which didn’t adequately consider loadings.
Just because workers are on visas, doesn’t mean they aren’t entitled to the same rights as Australian workers.
“If employees have a visa that allows them to work in Australia then they’re entitled to the same working benefits under the law as an Australian citizen,” Vitale explains.
Proper record keeping has emerged as a focus for the FWO in recent months, amid a spate of cases where businesses have either been found to have intentionally not kept adequate records or have failed to do so accidentally.
“We were particularly disappointed with the high level of record-keeping breaches discovered in the activity and will conduct follow-up checks at non-compliant sushi outlets. New laws mean employers face significantly higher penalties for serious breaches and we have no tolerance for employers that give inspectors false records,”
Koelmeyer says complacency was driving some SMEs to think just providing a payslip to employees was adequate, but this is not the case.
“You need a roster or some other time and attendance record to know when hours were worked, to see what the penalties and loadings at that time were,” she explains. “The message to get across is that a payslip alone is not enough to meet your record keeping obligations.”